Welcome to Over and Above Flooring’s Privacy Policy. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website or interact with us in any way.

Information We Collect

When you visit our website or engage with our services, we may collect certain types of information, including:

  1. Personal Information: This may include your name, email address, phone number, postal address, and other contact details provided voluntarily when you fill out forms or communicate with us.
  2. Browsing Information: We may collect non-personal information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide and improve our services, including processing orders, responding to inquiries, and delivering relevant information about our products and promotions.
  2. To personalize your experience and tailor our communications to your preferences.
  3. To analyze website traffic and usage patterns to enhance the functionality and user experience of our website.
  4. To comply with legal and regulatory requirements, including fulfilling obligations related to accounting, taxation, and consumer protection.

How We Protect Your Information

We take reasonable measures to safeguard your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes implementing security protocols, encryption, and access controls to protect against data breaches.

Disclosure of Information

We may disclose your information to third-party service providers and partners who assist us in operating our business, delivering services, and fulfilling your requests. These parties are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

Your Choices and Rights

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving promotional communications from us by following the instructions provided in our emails or contacting us directly.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please email us at sales@overandaboveflooring.com.au.

Thank you for trusting Over and Above Flooring with your personal information. We are committed to protecting your privacy and providing you with exceptional service.

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